Support

Aplus.net customers enjoy many benefits, including 99.9% uptime* and world-class 24/7/365 U.S.-based support. With Aplus.net you will be working with trained and professional employees dedicated to ensuring that you are completely satisfied with your services at all times. Please review the options below and choose the solution that's right for you.

Control Panel

Our Control Panel gives you access to everything you need to make changes/additions to your service.

Inside your Control Panel you can:

• Change or update your contact information
• Add or remove domains from your account
• Access our online knowledgebase
• Submit a ticket to support
• And much more

Aplus.net Control Panel

Names4Ever Control Panel

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Live Chat

   

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Email Support

To access e-mail support, please submit a ticket through your Aplus.net control panel or your Names4Ever control panel.

Web Design customers should e-mail update or support issues through the Web Design Update Form.

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Knowledge Base

Our robust Knowledge Base is loaded with answers to the most commons questions and issues. Everything from internet connectivity to billing or just questions about hosting services in general. Visit our Knowledge Base here or start your search by typing in your question below.

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Phone Support

Toll Free U.S.: 877.APLUS.NET (877.275.8763)
Toll Free International: 506.624.2653

Department Hours:
Support: 24/7/365
Sales: 9am−9pm ET M-F
Billing: 9am−9pm ET M−F

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Cancel Your Account

At Aplus.net, we try to provide the best service possible to our customers. If you are having problems with any of our services, you can contact support through one of the methods listed above. If you would still like to cancel your account, please call Aplus.net at 877.275.8763.

* subject to the terms and conditions of the Service Level Agreement